Returns:

1. 30-Day Return Period: Customers have a 30-day period from the date of purchase to request a return.
2. Condition: Kits must be returned in new, unused, and resalable condition. Any signs of wear or use may result in a partial refund.
3. Original Packaging: All components, manuals, and accessories must be returned in the original packaging.
4. Return Authorization: Customers must contact Sciency’s customer support to request a Return Merchandise Authorization (RMA) number before returning any product.

Warranty:

1. Limited Warranty: Sciency provides a limited warranty for a period of 14 days from the date of purchase.
2. Covered Defects: The warranty covers defects in materials and workmanship under normal use and proper handling.
3. Exclusions: The warranty does not cover damages resulting from accidents, misuse, neglect, modifications, or unauthorized repair.
4. Return Process: To initiate a warranty claim, customers must contact Sciency’s customer support for evaluation and potential replacement.
5. Shipping Costs: Customers are responsible for shipping costs associated with returns or warranty claims unless explicitly specified otherwise.